The Oglethorpe Collective The Oglethorpe Collective TOC-23 · A Family Office TOC-Cierge Platform
A Private Concierge Platform

TOC-Cierge

Stewardship of a life well-lived, organized in one quiet place.

A curated suite of working tools for the families we serve — from the homes you keep, to the journeys you take, to the collections you steward. Every module, considered. Every detail, attended to.

Private Client Services

Four disciplines. One team. One point of contact.

TOC-23 is a multifamily office built around estate planning, tax strategy, capital management, concierge & special projects. You are the coach, we are the quarterback, and it is our job to run whatever play that you call — flawlessly.

Practice Private Client Services
Coverage Estate-Wide
00 Philosophy & Integration

TOC-23 already advises you on the portfolio, the estate plan, the tax strategy, and the family governance framework. These four services are not a separate product line — they are how that strategy gets delivered into the daily operational reality of your life, inside a single budget and a single team.

The portfolio, the estate plan, the tax strategy, the family governance — we already build those with you. Property, risk, travel, and aviation are how we deliver them into the daily reality of your life. One strategy. One budget. One balance sheet. One institutional memory. From the capital call to the storm shutter.

— The TOC-23 Approach
Core Advisory
Investment Portfolio · Estate Plan · Tax Strategy · Family Governance · Entity Structure
Single Budget
Single Team
Operational Services
Property · Risk · Travel · Aviation
§ Integration · One Budget, One Balance Sheet

The four operational services on the left feed the same dashboard that drives the core advisory work on the right. It is all TOC-23. There is no handoff, because there is no seam.

Operational Services

Property Spend & Capex
Risk Program & Premiums
Travel & Itinerary Costs
Aviation Hours & Structure
Vendor & Trade Invoices
Household
Dashboard & Budget
One TOC-23 Team

Core Advisory

Investment Portfolio
Estate Plan & Transfer
Tax Strategy
Entity & Trust Structure
Family Governance
§ The Four Services

Each service stands alone, and each reinforces the others. Select a card to jump directly to that module.

01
Tangible Assets

Concierge Management

Property management and lifestyle service for your way of living — preventative and responsive maintenance across the full trade and vendor network, coordinated under one point of contact.

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02
Holistic Protection

Risk Assessment & Management

Four-pillar risk framework covering property, liability, personal security, cyber, and commercial exposures — coordinated with your broker of record.

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03
Lifestyle

Luxury Travel Coordination

Bespoke itineraries, on-the-ground logistics, and a home-while-away protocol — because the residence doesn’t stop running while you’re away.

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04
Analysis

Private Aviation Analysis

Independent modeling of charter, jet card, fractional, and whole ownership — run against your actual travel patterns, not a brochure.

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Module 01 · Tangible Assets

Concierge Management

Property management and lifestyle service for your way of living — preventative and responsive maintenance across the full trade and vendor network, coordinated under one point of contact.

Preventative Visits / Year
28
Line-Item Field Checklist
50+
Trades Under Management
1
Point of Contact
Module · 01

Property Management

Estates · Residences · Vendors

A complete operating record for every property in the household — vendors, service histories, house rules, and standing instructions, all in one place.

  • Multi-property dashboard with at-a-glance status
  • Vendor directory with contracts and contact protocols
  • Service log, house rules, and arrival standards
Open Module
Module · 02

Preventative Maintenance Analysis

Stewardship · ROI · Cadence

A guide to the quiet, recurring work that preserves the value of a home — what to do, when to do it, what it costs, and what it returns over time.

  • Cost analysis with deferred-maintenance modeling
  • ROI guidance on stewardship vs. neglect
Open Module
Module · 03

Private Auto Collection

Provenance · Maintenance · Valuation

A registry for the collector's garage — provenance, maintenance cadence, mileage, valuation, and the discreet details of insurance and storage.

  • Vehicle dossier with provenance and acquisition record
  • Service log with cadence reminders
  • Valuation tracking, insurance, and storage details
Open Module
Module 02 · Holistic Risk Management

Comprehensive Risk & Protection

Risk for an accomplished family is rarely one thing. It is a portfolio of exposures across four pillars — tangible assets, liabilities, personal well-being, and commercial interests — that need to be screened, measured, and either insured, mitigated, or consciously retained. We build and maintain that portfolio in coordination with your broker of record, your security advisor, and the rest of your TOC-23 team.

4
Pillars of Protection
18
Register Points Screened
100%
Broker-of-Record Coordination
$0
Carrier Placement Fees

The Four Pillars of Protection

Every risk we screen maps to one of these four pillars. Hover a pillar to see the specific exposures and coverages it contains.

Pillar I

Tangible Assets

What you own, and what wears out, breaks, burns, floods, or gets stolen.

  • Luxury home, condo, renovation
  • Catastrophe: fire, flood, wind, earthquake, wildfire
  • Luxury & collector vehicles
  • Fine art, jewelry, wine, collectibles
  • Watercraft & superyacht
  • Private aviation hulls
  • Equine, farm & ranch
Pillar II

Liabilities

What someone else can take from you when something goes wrong.

  • Personal umbrella & excess liability
  • Uninsured / underinsured motorist
  • Non-profit Directors & Officers
  • Trustees liability
  • Life, disability, long-term care
  • Host liquor & special event liability
  • Access to high personal limits
Pillar III

Personal Well-Being

The people, the privacy, and the reputation that no policy alone can protect.

  • Personal & family security protection
  • Individual vulnerability assessment
  • Cyber liability & network security
  • Fraud & identity theft
  • Kidnap, ransom & travel security
  • Reputational injury & image protection
  • Health, disability, executive medical
Pillar IV

Commercial Protection

The businesses, investment properties, and household staff that sit around the family.

  • Domestic & private staff coverage
  • Workers’ compensation
  • Employment Practices Liability (EPL)
  • Directors & Officers (Side A)
  • Investment property GL & builder’s risk
  • Commercial umbrella
  • Crime & cyber liability

Interactive Risk Register

Eighteen exposures plotted by likelihood and impact, spanning all four pillars. Click any numbered dot to see the full entry, the pillar it belongs to, and the TOC-23 mitigation protocol.

Household Risk Matrix

Likelihood × Impact · plotted across all four pillars of protection
Impact →
Likelihood →
Risk Register

Select a risk from the matrix

Each dot represents a standard exposure we screen for in the initial comprehensive risk review. Click any dot to see the full entry, the pillar it belongs to, and the TOC-23 mitigation protocol.

Where Families Excel — And Where They Lag

Industry benchmarking of coverage adoption among accomplished families, drawn from published family office risk research. The gaps are the story.

Positive Strides
81%
Art & Collections

of family members carry specialized art & collections coverage

95%
Hurricane Wind

of properties in hurricane-prone areas carry wind coverage

100%
Personal Excess Liability

of family members carry excess liability; 93% also carry excess UM/UIM

Persistent Gaps
2%
Cyber Liability

of family offices carry comprehensive cyber coverage; very few individual households elect it at all

15%
Non-Profit D&O

carry individual D&O coverage — yet many family members sit on charitable boards

50%
Employment Practices

of families with domestic workers’ comp decline EPL coverage for the same household staff

Case Study · The Coverage Audit
Risk Profile

Multi-generational family with five residences across three states. $18M fine art collection — last appraised eight years ago. A fourteen-vehicle collection valued at $6M. Six-person domestic staff (workers’ comp in place, no EPL). Three adult children sitting on non-profit boards. Zero cyber, kidnap-and-ransom, or reputational coverage. Insurance placed across four carriers and eleven policies.

The TOC-23 Engagement

Comprehensive audit of the existing program alongside the broker of record. New appraisals commissioned for art and collectibles — the schedule was running roughly 40% underinsured. Documented on-site risk walks at each of the five residences. Cyber, Non-Profit D&O, EPL, K&R, and reputational injury identified as the highest-priority unfilled gaps. A consolidation strategy proposed, with the broker placing the new program.

The Outcome

Eleven policies consolidated to four across a single primary specialty carrier and one excess market. Schedule updated to current replacement values. Five previously uninsured exposures added. Net premium flat versus the prior year despite meaningfully broader coverage. Annual “open items” call established with the broker and client. The family office now receives a single quarterly risk report.

Policy Count
11 → 4
Single-carrier consolidation
Exposure Newly Covered
~$7M
Across 5 coverage lines
Premium Impact
Flat
Materially broader program
Module 03 · Lifestyle

Luxury Travel Coordination

We plan the trip, we mind the house while you’re on it, and we answer the phone when something goes sideways in a time zone six hours ahead. The two are not separable services in our model — travel coordination is the reason so many of our clients started with property management in the first place.

3
Phase Protocol
24/7
On-Trip Response
1
Text Thread, Same Team
Home-Mode Monitoring
I

Before You Go

  • Itinerary design — destinations, lodging, private transport, guides, restaurants
  • Passport, visa, vaccine & pet-travel documentation
  • Private flight or commercial coordination
  • In-residence staff schedule & pet care
  • Home-mode activation protocol
II

While You’re Away

  • Daily home checks — alarm, HVAC, water, landscape
  • Mail & package hold or forwarding
  • Irrigation, pool & generator monitoring
  • Emergency response if something fails
  • On-trip concierge — same team, one text thread
III

When You Return

  • Pre-arrival walkthrough & climate reset
  • Fresh groceries & household resupply
  • Vehicles washed, fueled, and readied
  • Written trip debrief & expense reconciliation
  • Digital archive of receipts, visas, and itinerary for future reference
Module · 01

Travel Itineraries

Journeys · Logistics · Experiences

A bespoke itinerary builder for every journey — flights, ground, accommodations, reservations, and the meet-and-greet details that make arrival effortless.

  • Day-by-day itinerary with timed activities
  • Travel documents, contacts, and meeting instructions
  • Reservation tracking and concierge-side notes
Open Module
Module 04 · Analysis

Private Aviation Analysis

Private aviation is one of the most efficient ways to destroy capital if structured wrong. We are not a broker. We do not take carrier commissions. We run the numbers — independently — before you sign anything, and we re-underwrite the decision every year because your travel patterns change.

5
Structures Modeled
$0
Carrier Commissions
12mo
Re-Underwriting Cadence
100%
Independent
Module · 01

Private Aviation Analysis

Entry · Utilization · Burden · Exit

A clear-eyed framework for evaluating private aviation — the true cost of ownership, fractional, and charter, underwritten across patterns of use and exit assumptions.

  • Interactive cost model across ownership, fractional, and charter
  • Worked patterns for coastal, bicoastal, and high-utilization use
  • Operator standards, ARG/US & Wyvern, and re-underwriting triggers
Open Module